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Terms & Conditions

  1. Definitions:

    “Company” means Grange Farm Marketing Limited trading as Dovetail.

    “Customer” means the person or Company to whom the goods are to be supplied

    “Goods” means the goods/the services to be supplied under the contract.

    “Contract” means the agreement between the customer and the company for the supply of goods.

  2. Acceptance of Orders:

    Nominal deposit is required to place customer’s order on workshop schedule. All contracts of Sale made by the company shall be deemed to incorporate these terms and conditions which shall prevail over any other document or communication from the customer. All orders are accepted and fulfilled subject to these conditions under English Law unless otherwise agreed in writing.

  3. Deposit Payable:

    50% Deposit required before commencement of order. Payment to be made in full on completion of order and prior to delivery. In circumstances whereby an order is manufactured over a prolonged period of time, interim payments will become necessary upon request by the company.

  4. Title:

    Ownership of the goods shall remain with the company until payment in full has been received from the customer. Until such payment has been made with cleared funds, the company may at any time (and without prejudice to any of its other rights) recover and sell the goods or any part of them and may enter the customer’s premises for the purpose. The customer may not resell the goods to which the seller retains the title unless agreed by the company.

  5. Cancellation of Order:

    The company reserve the right to withhold all deposits paid in the case of cancelled order. In the event of cancellation of an order whereby production has been undertaken by the company and exceeds the value of the deposit paid, the customer will be liable for the extra cost accrued over and above the value of the deposit.

  6. Prices:

    All prices are ex-works and exclude VAT. Maintenance of prices is not guaranteed and is subject to alteration without notice. Quotations given by the company are valid for 30 days from the date of quotation.

  7. Delivery:

    The company shall use all reasonable endeavours to complete and deliver the goods within the estimated completion time given by the company. The company shall not be liable for any delay or failure to deliver the goods. All delivery dates quoted are business estimates only and form no part of any contractual obligation. The company shall be entitled to deliver the goods in instalments where appropriate. The company will accept no liability for shortages, damage or non-delivery of goods unless the customer notifies the company in writing within 3 days of receipt of order. The company’s liability for the safety of goods ceases upon the company placing the goods under the control and direction of either the customer or a carrier. It is recommended the customer ensures that any carrier has the necessary insurance cover in place.

    Customer should provide suitable access and the necessary labour required for unloading on delivery.

  8. Specification:

    Dimensions, Technical Data etc. quoted are a guide only and no guarantee can be given by the company that the goods will confirm to absolute detail to the descriptions and details given. The company reserves the right to amend specifications and to withdraw goods from the range without prior notice.

  9. Force majeure:

    If the company is unable to perform its obligations to you (or able to perform them only at unreasonable cost) because of circumstances beyond its control, the company may cancel or suspend any of its obligations to you, without liability. Examples of those circumstances include act of God, accident, and explosion, war, Terrorism, fire, flood, transport delays, strikes and other industrial disputes and difficulty in obtaining supplies.

  10. Goods manufactured by Grange Farm Marketing Ltd. trading as Dovetail Joinery and supplied are guaranteed against manufacturing defects for a 1 year period and will be replaced or refunded within this time. Natural variations in wood grain and varying appearance must be tolerated. Professional storage, care and treatment of untreated wood products must be applied to our products. Grange Farm Marketing Ltd. Trading as Dovetail Joinery will accept no liability for associated costs incurred for installation, removal and refit of any faulty product.

Our Service Benefits

  • British Made
  • Nationwide Delivery
  • No-obligation Quote
  • Expert Help & Advice
  • Competitive Prices

Delivery Throughout UK/Ireland

Custom/ Bespoke solid oak doors made personally for you. Please send us your requirements. Click Here

Please call us for a delivery quotation.

Call us on 0800 048 2711

All prices are plus VAT & Delivery Charges

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